Azekeil (azekeil) wrote,
Azekeil
azekeil

  • Mood:

Customer Service Shocker!

OMG! After some considerable difficulties (due to the closure of their Bristol branch), I managed to trace down the company that made and sold me my biker jacket. I told them that the puller for the zip that attaches the jacket to the trousers all the way round had fallen off - they simply asked me for my name and address, told me how to do it and are sending me another one! Wow.. I'm impressed.

Self-service is much better than trying to send the whole damn thing down to Plymouth to have fixed, plus it means I'm not without my jacket - a rather big safety consideration.
Subscribe
  • Post a new comment

    Error

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.
  • 1 comment